Smart Electrics SW Ltd

Excellent. Came to my elderly Mum's house to check a few faults and then to fit a new consumer board. Organised with Ben (owner) and then on the day had Charlie and Ryan. All three are professional and trustworthy. Good comms throughout, explained how it worked and answered all questions. High standard of work, did all the tests and checks and issued the certificate. A fair price was charged. Highly recommended.

I had the great pleasure of meeting Ben recently and was genuinely impressed with the level of service he provided. Not only was he punctual, but he was also friendly, approachable, and professional from the moment he arrived. First impressions count, and Ben immediately put me at ease with his positive attitude and willingness to help. With the plethora of people you come across these days, it’s rare to find someone who combines professionalism with genuine friendliness. Ben took the time to listen, explain what needed to be done, and made sure everything was handled properly. It’s clear that he takes pride in his work and values doing a job well rather than rushing through it. What stood out most was his reliability and commitment. He does exactly what he says he’s going to do and is prepared to go the extra mile to make sure things are sorted. Even if something couldn’t be dealt with there and then, he made sure to offer advice, next steps, or follow-up support, which really shows his dedication to good customer service. Overall, I wouldn’t hesitate to recommend Ben to anyone looking for someone dependable, professional, and genuinely helpful. It’s refreshing to deal with someone who clearly cares about both their work and their customers.

Had them round for some PAT testing Charlie was brilliant and explained everything that had failed and what had passed !!

Ben was amazing, quickly diagnosed what was wrong and fixed it straight away, nice and polite !

Brilliant service! I would highly recommend!!