SMH Plumbing & Heating

5 stars simply are not enough for SMH Plumbing & Heating Ltd!! From start to finish, the whole experience was superb. I found the company to be extremely professional, friendly, approachable, and genuinely helpful. What stood out to me most was that they treat you like a human being, not just another job on the list. I had been dealing with an ongoing plumbing and hot water issue in my flat for around four years. Over that time, I had several plumbers come out, and sadly many either failed to resolve the problem or left me feeling like they were trying to rip me off. I had honestly reached the point where I had almost given up on ever getting it sorted properly. Then SMH Plumbing & Heating Ltd came in and completely changed everything. Every step of the way, the issue was explained to me clearly and thoroughly. I was talked through the possible options, and once those options were explained, I was guided by their expertise on the best way forward. That level of honesty, patience, and professionalism made such a difference. A special shout-out to Angie, their Operations lady, who made sure everything was booked in and organised. She was absolutely lovely to deal with — friendly, professional, efficient, and reassuring throughout. Louis came out initially to carry out the diagnostics and took the time to properly explain what was going on. He then returned to carry out the work, along with Sam, and both were absolutely fantastic. They were very friendly, professional, knowledgeable, respectful of my home, and left everything clean and tidy afterwards. What had felt like a complete nightmare honestly turned into a dream, and I could not be happier with the result. It is such a relief to finally have the issue resolved after all this time. It is rare these days to find a company that combines genuine expertise with kindness, honesty, friendliness, and professionalism, but SMH Plumbing & Heating Ltd really are a rare gem. If I could give them 100 stars, I absolutely would. I would not hesitate to recommend them to anyone.

I phoned the office today to see if I could get a plumber to help my dad have some heating in his home. Ben Langton came over and I have to say, I was blown away by his outstanding attitude and customer service, fixing a boiler issue and providing heating for my vulnerable dad. I would highly recommend SMH Plumbing & Heating first class, Ben, I can't thank you enough, Simon

Our electric shower stopped working, so I contacted SMH Plumbing & Heating. Their sales, administration and engineering teams were extremely helpful and very efficient in sorting out the problem. The Engineer who fitted the new shower unit was very professional and extremely pleasant. Highly recommended Company.

Yesterday I had the boiler replaced by this team. I would particularly like to thank Louis who has shown great seriousness and professionalism. I will certainly call on them again when needed and recommend their services to everyone with great confidence. Thank you!

Called out on an emergency as a ground level pump was pouring water everywhere , total disaster, but what can I say other than 100% great company from start to finish, the office staff were amazing even called once job was completed to check if I was OK ( burnt arm while trying to direct water into buckets) , the engineer Ben was so great and very confident within his work. Would one million percent recommend to anyone looking for a very good job with this great company, glad i found them on my goggle search in my panic